Home / Our Story

From Naples, with love

A simple idea that became the only Luxembourg pizzeria ranked among Europe's best.

The beginning

It started with a dough nobody could stop talking about

In 2020, three friends started baking Neapolitan pizza out of a small kitchen in Neudorf and delivering it across the city. The dough, fluffy and light, did the marketing for us. Word spread, the queue grew, and Cloud Factory was born.

What never changed: real Neapolitan craft, fresh ingredients from Italy, and zero shortcuts.

The first Cloud Factory pizza ever baked, December 2020
The journey

Five years, three homes, one obsession

2020

The first ghost kitchen

Cloud Factory launches as Luxembourg's first ghost kitchen — delivery-only, in Neudorf.

2022

Esch opens its doors

Our first full restaurant opens in Esch-sur-Alzette — dine-in, takeaway and delivery.

2023

Naples with Luxair

Luxair flies us to the birthplace of pizza to meet local pizzaioli, explore the city's flavours and create a new collaboration.

2024

36th best in Europe + a 101m pizza

50 Top Pizza ranks us among Europe's best and hands us the One to Watch award. We celebrate by baking a 101-metre pizza.

2025

Merl

Our third location opens in Merl, a fully renovated location with a sunny terrace.

2026

The story continues...

Maurice and Francesco discovering Antica Pizzeria Port'Alba in Naples The Cloud Factory team exploring Naples with Jean-Cloud A street scene from the Cloud Factory trip to Naples Jean-Cloud beside a Luxair plane before the trip to Naples Jean-Cloud visiting the cockpit of a Luxair plane A scooter riding through the streets of Naples Jean-Cloud at the Luxair departure gate for Naples
2023 · Cloud Factory × Luxair

We flew to Naples to bring back more than souvenirs

In 2023, Luxair took the Cloud Factory team straight to the source: Naples. We crossed the city one pizzeria at a time, meeting local pizzaioli and tasting the flavours, techniques and traditions that make Neapolitan pizza unlike anything else.

At 1000 Gourmet, we turned that inspiration into a collaboration of our own: the Il Volo Pizza by Luxair. A pizza shaped in Naples and brought home to Luxembourg.

Cloud Factory pizza and branded scissors at Esch-sur-Alzette
The craft

Details make the difference

  • Slow-fermented doughTemperature-controlled and given time, for a crust that's light, airy and easy to digest.
  • A weekly run to ItalyA truck heads south every weekend for fior di latte cut and dried to the exact humidity our ovens need.
  • Always fresh, baked to orderBaked to order at 450°C, with meticulous topping distribution so every slice gets the full flavour.
2020
Where it started
#36
Best pizzeria in Europe
3
Locations & counting
101m
Our longest pizza
Join us

Become part of the adventure

From a lockdown ghost kitchen to the 36th best pizzeria in Europe — we did it as a team, and we're just getting started. We're always on the lookout for pizzaioli, kitchen and floor crew, and good people who love good pizza. No experience? If you've got the energy, we'll teach you the rest.

The Cloud Factory team with Luxembourg's Prime Minister A Cloud Factory pizzaiolo at work The Cloud Factory team celebrating outside the restaurant A Cloud Factory waiter carrying a pizza Little Cloud Factory fans in branded tees Cloud Factory being interviewed by RTL

Hungry yet?

Come taste five years of obsession. Order in, dine with us, or get it delivered.

Find your Cloud Factory

Cloud Factory delivery vespa